Hereunder are the Generic Terms and Conditions applying to you (“the customer””the tenant”) and your rental in the charming guesthouse Côté Provence (“the owner”), located 544 Chemin du Pont de Bois, 84250 Le Thor – France and managed by the company so called SASU Côté Provence.
The owner reserves his right to cancel the customer’s stay up to 5 days before the start of the stay, without any damage being claimed. The customer will be immediately reimbursed for the sums already paid. Under no circumstances is the owner required to find another place for the customer to stay.
A) In the event of cancellation by the customer for mandatory quarantine due to COVID-19 (upon presentation of a medical certificate), the deposit will be fully refunded.
B) For health reasons (request from the public authorities, case of infection with the virus of one of the clients or of our staff, requiring a quarantine) the owner may be required at any time to reduce the capacity of his establishment, or even close it. The owner can then cancel the stay of the client, and he will inform him by email as soon as possible. The customer will be reimbursed immediately of the sums already paid but will not be able to claim any damage and interest.
In the event that the owner should end your stay to close the establishment, the customer will be reimbursed for the sums already paid in proportion to the time remaining to be stayed. The customer cannot claim any damage or interest. Under no circumstances is the owner required to find another place for the customer to stay.
C) In case of lockdown, border closures or traffic restrictions decreed by the French Government, before the start of the customer’s stay, the customer will be fully reimbursed for the deposit already paid. In the event of lockdown, border closures or traffic restrictions decreed by the French Government during customer’s stay, and which would cause the customer to leave the establishment, the customer will be reimbursed for the sums already paid in proportion to the time remaining to stay.
ATTENTION, we are talking here about measures taken by the French Government and not those that could be taken unilaterally by the States of origin of our customers without prior acceptance by the French Government.
D) In case of lockdown, border closures or traffic restrictions decreed by the State of origin of our customers (other than France then) :
Depending on the epidemic situation and the recommendations or rules of the French government, our customers may be asked to respect barrier gestures (wearing a mask, washing hands, etc.) and up to the presentation of a Health Pass showing a complete vaccination against COVID on the date of the stay.
|Prices are in Euros (€), VAT included.|
|Prices are for 2 persons, including breakfasts and Tourist taxes.|
|OPTIONS : Early Check In (from 11:00) and Late Check Out (up to 15:00) : 40€. Must be asked at reservation. Subject to availibility, confirmed in the 24h. Baby cot : 5€/night. Must be ordered when booking. Look also to the section “Services Prices”|
|Person in extra costs : 10€/night/child (< 12yo) ; 20€/night/adult ; baby and child below 2y (at the time of your stay) are our guests so free of charge, but should be declared as child (a special discount will be applied at payment ; check the box “Discount for child under 2yo”). Baby Cot 5€/night.|
|Rates 2023||LOW SEASON From Monday, 13 March to Monday, 01 May and from Sunday, 01 October to Monday, 13 November|
|ROOMS (price per night in €)||1 night||3 nights and more||5 nights and more|
|Suite 1 room||x||120||110|
|Suite 2 rooms||x||130||120|
|Rates 2023||MID SEASON From Monday, 02 May to Friday, 30 June and from Sunday, 03 September to Saturday, 30 September|
|ROOMS (price per night in €)||1 night||2 nights||3 nights and more||5 nights and more|
|Suite 1 room||150||135||130||120|
|Suite 2 rooms||160||145||140||130|
|Rates 2023||HIGH SEASON From Saturday, 01 july to Saturday, 02 September|
|ROOMS (price per night in €)||1 night||2 nights||3 nights and more||5 nights and more|
|Suite 1 room||160||145||140||130|
|Suite 2 rooms||170||155||150||140|
|Prices are in Euros (€), all taxes included (VAT and Tourists taxes).|
|For the cottages Le Ventoux and Les Alpilles, prices are for 4 persons. For Studio Luberon, prices are for 2 persons.|
|Prices are including linen, bath towels and the cleaning at the end of your stay. For of 2 consecutive weeks stay, a complementary 5% discount is applied.|
|Prices are excluding breakfasts and access to the Wellness area.|
|Early Check In and Late Check Out options are not available.|
|Person in extra costs : 10€/night/child (< 12yo) ; 20€/night/adult ; baby and child below 2y (at the time of your stay) are our guests so free of charge, but should be declared as child (a special discount is applied). Baby Cot 5€/night.|
|Saison 2023||REST OF THE YEAR From Monday, 13 March to Friday, 23 June, and from Saturday, 09 September to Monday, 13 November.||HIGH SEASON From Saturday, 24 June to Friday, 08 September|
|GUESTHOUSES||3 nights||Week||3 nights||Week|
|SERVICES||Prix en € TTC|
|Breakfast||12€ / person|
|Diner / Table d’hôtes||35€ / person|
|Platter to share||15 €|
|Drinks||à la carte|
|SPA – access to Jacuzzi & Sauna||20€ / couple / session|
|Early Check In (from 11:00) / Late Check Out (15:00 at the latest)||40 €|
|Electric charging station||Hybrid 10€ / charge Electric 20€ / charge|
|Massage (partner)||depends on type and lenght|
|Bike rental (partner)||depends on bike type and rental lenght|
The reservation is made for a specific number of people, adults and children. If the number of people on arrival exceeds the number of people declared, the owner is able to refuse additional customers. This refusal can in no case be considered as a modification or a termination of the reservation at the initiative of the owner.
We ask our customers to contract a Holiday Insurance for their stay. A Holiday Insurance is often associated with your Primary Home Insurance but you need to ask your insurer. This guarantee extends the protection of the main residence to a temporary home, for a weekend or vacation.
All goods brought by the customer in the rooms remain under his responsibility. The customer agrees to lock the doors of the room, the B&B entrance door or the Cottages when he leaves. He may be held responsible for any deterioration or theft occurring in his absence while the doors have been left open.The customer agrees to report to the owner any damage that have occurred during his stay. The owner reserves the right to charge the customer for any damage. Prior to the stay, the client will contract a Holiday Insurance (see Insurances).
If our Guest House has secure private parking, your car and its contents remain under your responsibility. If our Guest House has a bicycle cabin, your bicycle and its equipment remain under your responsibility.
We could also restrict access to certain services, without the customer being able to claim any damages or interest
For B&B rooms and Suites, we gently ask our customers to respect check out times and to open the room windows to ventilate before leaving. As well as we gently ask our new guests coming to respect Check In times, so that we can correctly clean the rooms.For the Guesthouses / cottages, we ask not only the Guests to return us the cottages «in a good state of cleanliness» but to do a real cleaning at the end of your stay ; all necessary equipments will be made available. We’ll then do a second full cleaning. B&B common areas, door handles, stair ramps, etc. will be regularly disinfected. Signs reminding of the barrier gestures to be respected are posted in the House. We will offer you the possibility to wash your hands in different House’s spots.
It is mandatory to take off your shoes to access the pool area. Hydroalcoholic gel is available at the entrance to the swimming pool. Hand disinfection is mandatory before handling the door handles. Sunbrellas with deckchairs are set up at respectable distance one from each other. Please avoid handling the deckchairs and parasols.
The toilets located at the entrance to the swimming pool has been equipped with a sink for washing hands. An outdoor shower is also available at the Pool Area.Outdoor games We offer a large lot on which we have arranged different spots where to relax, far away one from another. You can enjoy those spots at your ease but please avoid moving the garden furniture. For outdoor games, we do provide again equipments as badminton rackets or ping pong rackets and balls, that we regularly disinfect (but not the petanque balls !) ; always preferably use your own equipments.
We have chosen to continue to operate as during the COVID crisis, namely not to leave free access to the Wellness area.Access to the Wellness area will be authorized to 4 / 6 people maximum at the same time, from the same family or friend circle. Access is by reservation only and with an additional cost.
544 chemin du Pont de Bois
84250 LE THOR – FRANCE
Tel.: +33 (0)4 90 48 14 28